If you’re a person who freezes up on interviews or struggles to come up with good questions and answers, know that there is help out there from AI. eVe, a new Avatar, conducts pre-interviews to warm you up for the real thing.
EY Puts Ease in Interviews
I’m lucky that I work on the Internet, as I don’t have to have in-person interviews. There usually isn’t an interview beforehand, and if there is, it’s conducted over the phone. Granted, I’m further lucky to not have had to look for a job recently, but I also fear I wouldn’t do well if I did.
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Accounting and consulting firm EY has found a helpful, unique way to use artificial intelligence (AI) with that interview process. Job candidates can do pre-interviews to practice for the real interview and make it less stressful. The goal is to improve the hiring process.
Job candidates receive a link to eVe, an AI avatar, once they reach the interview process of job hiring. The AI chatbot coaches the candidates through a handful of methods so that they’re not walking into the interview “blind.”
Candidates can speak directly to eVe and ask questions about the company and prospective job. eVe appears as an avatar in a video chat and will verbally answer the questions. However, like any AI chatbot, eVe can also do text interviews.
Additionally, eVe can walk interviewees through the hiring process of EY and answer follow-up questions. Questions about healthcare and retirement plan benefits can be asked. eVe can also be used at a later point to revisit what was learned.
Perfecting the Hiring Process
eVe is specifically designed to be used for the EY hiring process, bur the same technology could be developed for other companies. EY just started using it in October, so it’s too soon to tell how successful and helpful the AI is, yet eVe was trained through many reviews.
Younger interns who went through the process in training were conversing and asking questions for 15 to 20 minutes. One intern spent 25 minutes with the AI avatar, receiving many details about compensation benefits. Others even asked eVe what to wear to the interview.
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EY invested $1.4 billion on AI, creating their own large language model. But this company isn’t the only one doing AI interviews. It’s taking place more often. AI is even used to sort through résumés.
Again, I haven’t had to go through the interview process myself in recent years, but I can think of multiple ways an AI chatbot could help. My daughter spent months looking for a job this year. She knows she doesn’t do well on interviews, so it was always nerve-racking for her. She’d prepare questions beforehand that she wanted to ask, then forget them. This tool could answer her questions beforehand, eliminating all that.
I really can’t think of any negatives with this. It’s actually surprising that AI interview chatbots weren’t developed earlier. They have robots who can deliver diagnoses in hospitals and take and deliver food orders, so why not apply AI to handle interviews? If you’re currently on a job search, learn how to add your résumé to LinkedIn.
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Laura Tucker –
Staff Writer
Laura has spent more than 20 years writing news, reviews, and op-eds, with the majority of those years as an editor as well. She has exclusively used Apple products for the past 35 years. In addition to writing and editing at MTE, she also runs the site’s sponsored review program.
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